In order to maximize the cost of using financial services and improve the safety of customer transaction information, from December 13, 2021, customers can easily look up 24/7 for all information. Information on balance changes on all customer accounts at SHB at a cost of 0 VND.
Benefits for customers when receiving balance notifications via SHB mobile:
|
Receive traditional Balance Alerts |
Get balance notifications in a more modern way |
| Receive via SMS | Receive push notifications via SHB Mobile |
| Pay a fee of 11,000 VND/month for each account that wants to register to receive balance changes | Completely waived balance notification fee |
| If the customer has more than 1 account, the customer will register the SMS corresponding to the account numbers they want to receive notifications. | Register once for free for life for all customer accounts |
| The message may not display enough information due to the character/SMS limit as prescribed by the network operator | The notification content is fully displayed with clear, easy-to-understand, and easy-to-follow content |
| Messages may be sent at some special time frames according to the network operator’s regulations or may be delayed due to transmission interruptions | Notifications are sent in real time of transactions on SHB Mobile. |
| Customers go to the counter to cancel the service | Customers proactively manage receiving/not receiving services by turning off (off) features on SHB Mobile anywhere, anytime. |
2 simple steps to immediately use the service of receiving balance change notifications on SHB Mobile:
Please see the Service Instructions for further information HERE
Register for SHB Mobile and use the service now!
Contact Hotline*6688 for further information
